To provide support and perform other service functions, we may also engage the following entities to process personal data on your behalf:
| Third Party Entity |
Description of Processing |
Data Types |
Headquartered Location |
| Twilio, Inc. |
2FA and SMS Alerts |
If you turn on two-factor authentication or SMS alerts, Twilio receives basic info to provide you authentication codes and text alerts (e.g., phone number). |
San Francisco, CA |
| Intercom R&D Unlimited Co. |
Chat Support |
If you initiate a chat in the UI chatbot, Intercom receives basic info related to your case (e.g., name, email, phone number, company, country, workspace ID).
If you include other personal data in your support chats (e.g., snippets of screen shots, attachments etc.), this information would also be processed by Intercom. |
San Francisco, CA |
| Recurly Inc. |
Payment Processor |
Recurly receives billing information, such as your name, credit card details, and address, if you pay for Hectic App services by credit card. |
San Francisco, CA |
| Customer.IO |
Email Provider
|
Customer IO receives your user information to send relevant product and marketing emails. |
Portland, OR |
| Stripe |
Payment Processor
|
Stripe receives information about your customers to provide integrated payment services for invoicing and subscriptions. |
San Francisco, CA |