Privacy Policy

Last Updated: September 1, 2020

Your privacy: Overview

This privacy policy ("Privacy Policy") explains how Struxture Technologies, dba HecticApp.com. (collectively, "Struxture Technologies," "Hecticapp," "we," or "us") collects, uses, discloses, and retains  your personal data when you access or use our websites or mobile applications; engage with us on social media or otherwise interact with us. Please review the entirety of our Privacy Policy carefully.

Revisions to this policy

We reserves the right to change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we will provide you with additional notice (such as adding a statement to our websites’ homepages or sending you an electronic notification; within 72 business hours of material updates to our policy).

Your rights

In accordance with the statutory provisions, you as the data subject have the following rights:

  • the right to access,
  • the right to rectification or erasure,
  • the right to restriction of processing,
  • the right to data portability,
  • If you have provided us with your personal data on the basis of a consent, you could withdraw the consent at any time with effect for the future.

To exercise these rights named above you may contact us at any, for example via email to privacy@hecticapp.com

Collection of your personal data

In this Privacy Policy, "personal data" means any Data that identifies, relates to, describes, is reasonably capable of being associated with or reasonably can be used to identify an individual or household and other data that is linked to personal data.  The types of personal data we collect about you depend on your interactions with us and are described in more detail below.

Personal data you provide directly to us

"Personal Data" refers to any Data that identifies you personally, including contact Data, such as your name, e-mail address, company name, address, phone number, and other Data about yourself or your freelancing business. Personal Data can also include Data about any transactions, both free and paid, that you enter into on the Websites, and Data about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or Data that we acquire from service providers.

The types of personal data we collect directly from you may include: your name, your clients names, username, password, e-mail address, address, telephone number, credit card and debit card numbers (with expiration dates), demographic, psychographic and intent Data, personal preferences, clothing size (For contests, giveaways, and limited offer promos), and any other personal data that you choose to include in your profile or in other communications with us.

We collect personal data directly from you in a variety of ways, including when you:

  • Register for an account or waitlist, create a profile, participate in interactive areas of our websites, or fill out any online forms;
  • Request additional Data about our products or services or sign up to receive our e-mail newsletters, marketing messages or coupons;
  • Interact with us on social media, such as by tagging us and/or our products or permitting us to follow your social media profile;
  • Provide design or product feedback or make other submissions to us;
  • Participate in or respond to surveys or requests for opinions, feedback and preferences;
  • Participate in any of our experiential or beta offerings;
  • Participate in or register for our waitlist or first promotor programs;
  • Using other features of our websites that may be offered from time to time, which may require Data in order to utilize the features; and
  • Sign up for and participate in events, contests, sweepstakes, promotions and special programs that we may provide;

You can always, choose not to provide us with Your Personal Data, it may mean that we are unable to provide You with Services.

Sensitive data

This refers to credit or debit card numbers, financial account numbers or wire instructions, government issued identification numbers (such as Social Security numbers, passport numbers), biometric Data, personal health Data (or other Data protected under any applicable health data protection laws), personal Data of children protected under any child data protection laws, and any other Data or combinations of Data that falls within the definition of “special categories of data” under GDPR, CCPA or any other applicable law relating to privacy and data protection.

Personal data we collect from third parties

When appropriate, we may receive Personal Data about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, sources such as social media websites, and third parties that provide us with Data, so we can better understand you and provide you with Data and offers that may be of interest to you.

Children under 16

Hecticapp.com is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect personal Data about children under 16 If you believe that we have collected personal Data about a child under 16, please contact us at privacy@hecticapp.com, so that we may identify and delete the Data.

The use of your personal data

We collect and use personal data for business purposes, including to:

  • Develop, provide and improve our products, events and services;
  • Improve your browsing experience by personalizing the Hecticapp.com Website
  • Complete the transactions you request, perform our contractual obligations, and as otherwise anticipated within the context of our ongoing business relationship;
  • Create and manage your online accounts, profiles and Hecticapp subscription;
  • Send notifications related to your account and automatic renewals;
  • Respond to your requests and any other communications from you, including to provide customer service;
  • Send advertising or marketing communications about products, services, offers, promotions, rewards and events offered by Hecticapp.com and others, and provide news and Data that we believe may be of interest to you;
  • Offer and administer events, classes, contests, prize draws, sweepstakes and other promotions;
  • Conduct internal research and development;
  • Analyze your engagement with our brand and your use of our Services to better understand your interests and behaviors and customize your experience;
  • Detect security incidents and protect against malicious, deceptive, or illegal activity, including fraudulent transactions, error, negligence, and breach of contract, and to protect against harm to the rights, property or safety of Hecticapp.com and our users, customers, employees or the public;
  • Debug, identify and repair errors that impair existing intended functionality of our Services;
  • Carry out certain short-term activities and other reasonable internal purposes related to the products or services you purchase from us or your ongoing relationship with us.

Compliance with our privacy policy

We use the Data we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with this Privacy Policy.

We never sell your personal data

We will never sell your Personal Data to any third party.

Customer stories and comments

We post customer stories and comments on our Websites, which may contain Personal Data. We obtain each customer's consent via email prior to posting the customer's name and testimonial.

Profiling and automated decision making

We do not use automated decision-making including profiling when processing data concerning our Website or Platform except as set forth herein. However, our third party providers may carry out such profiling in individual cases. We will inform you about such fact if possible.

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effect on you or substantially impairs you in a similar manner.

The retention of your personal data

How long we keep Data we collect about you depends on the type of Data, as described in further detail below.  After such time, we will either delete or anonymize your Data or, if this is not possible, then we will securely store your Data and isolate it from any further use until deletion is possible.

We retain Personal Data that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Data, we securely delete the Data or anonymise it or, if this is not possible, securely store your Personal Data and isolate it from any further processing until deletion is possible. We will delete this Data at an earlier date if you so request, as described in the "How to Access & Control Your Personal Data" below.

If you have elected to receive marketing communications from us, we retain Data about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your Hecticapp.com account.  We retain Data derived from cookies and other tracking technologies for a reasonable period of time from the date such Data was created

The data our customers collect by using the Subscription Service is retained according to the relevant agreements with our customers.

How to Access & Control Your Personal Data

You have certain choices with respect to how we treat your personal data, as described below.

Reviewing, correcting and removing your personal data

You have the following data protection rights:

  • You can request access, correction, updates or deletion of your personal information.
  • You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
  • If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

To exercise any of these rights, please contact us at privacy@hecticapp.com; Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

If you would like to access or control your data with one of our customers or users of the Subscription Service, please contact the customer or user directly. HecticApp.com acts as a processor for our customers and will work with our customers to fulfill these requests when applicable.

To unsubscribe from our communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, updating your communication preferences, or by contacting us at privacy@hecticapp.com. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.

To unsubscribe from our customers’ communications

Our customers are solely responsible for their own marketing emails and other communications; we cannot unsubscribe you from their communications. You can unsubscribe from our customers' marketing communications by clicking on the "unsubscribe" link located on the bottom of their emails, or by contacting them directly.

Cookies

Like many websites, Hecticapp.com uses “cookies” to analyze visits to our website and help us improve our website and services. Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please follow your browser’s process for doing so. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website. Read our full Cookies Policy Disclosure.

California privacy rights

This section applies only to California consumers. It describes how we collect, use, and share California consumers' Personal Information in our role as a business, and the rights applicable to such residents.  The California Consumer Privacy Act ("CCPA") requires businesses to disclose whether they sell Personal Data. Hecticapp.com is a business, and does not sell Personal Data. We may share Personal Data with third parties if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such Personal Data.

If you are unable to access this Privacy Policy due to a disability or any physical or mental impairment, please contact us and we will arrange to supply you with the information you need in an alternative format that you can access.

For purposes of this section "Personal Information" has the meaning given in the California Consumer Privacy Act (“CCPA”).

How We Collect, Use, and Share your Personal Information

We have collected the following statutory categories of Personal Information in the past twelve (12) months:

  • Identifiers, such as name, e-mail address, mailing address, and phone number. We collect this information directly from you or from third party sources.
  • Commercial information, such as subscription records. We collect this information directly from you.
  • Internet or network information, such as browsing and search history. We collect this information directly from your device.
  • Geolocation data, such as IP address. We collect this information from your device.
  • Financial information, such as Payment Information or financial account numbers in the process of providing you with a subscription. We collect this information from you.
  • Inferences.
  • Other personal information, in instances when you interact with us online, by phone or mail in the context of receiving help through our help desks or other support channels; participation in customer surveys or contests; or in providing the Subscription Service.

The business and commercial purposes for which we collect this information are described in detail of this Privacy Policy.

Your California Rights

You have certain rights regarding the Personal Information we collect or maintain about you. Please note these rights are not absolute, and there may be cases when we decline your request as permitted by law.

The right of access means that you have the right to request that we disclose what Personal Information we have collected, used and disclosed about you in the past 12 months.

The right of deletion means that you have the right to request that we delete Personal Information collected or maintained by us, subject to certain exceptions.

The right to non-discrimination means that you will not receive any discriminatory treatment when you exercise one of your privacy rights.

How to Exercise your California Rights

You can exercise your rights yourself or you can alternatively designate an authorized agent to exercise these rights on your behalf. Please note that to protect your Personal Information, we will verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent's identity to protect your Personal Information.

Please contact us at Privacy@hecticapp.com , if you would like to:

  • Access this policy in an alternative format;
  • Exercise your rights;
  • Learn more about your rights or our privacy practices; or
  • Designate an authorized agent to make a request on your behalf.

Contact us

If you have any questions or comments about this Privacy Policy, you may email us at: privacy@hecticapp.com

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