Category:

Miscellaneous

Browse terms in this category.

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Artificial intelligence (AI)

Artificial intelligence (AI) refers to a software’s cognitive ability to make decisions without the need for human intervention. AI is often used to accelerate processes that are traditionally performed by humans.
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Burnout

Burnout refers to a situation when someone feels mentally and/or physically exhausted from overworking. Burnout is one of the most common reasons why people leave their jobs.
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Customer touchpoint

A customer touchpoint is any type of interaction that someone has with your brand. This could include everything from talking with an employee to seeing an ad.
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Flexpert

A flexpert is a slang term for freelancers who have a wide range of skills that allow them to fill multiple roles and/or meet various needs of a creative project.
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Freelance management system (FMS)

A freelancing management system is a software platform that provides one place for finding, hiring, paying, and managing contracted professionals.
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Gig economy

The gig economy describes a labor market in which companies hire independent contractors and freelancers to complete work. Airbnb, Uber, and Doordash are all examples of companies operating in the gig economy.
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Machine learning (ML)

Machine learning (ML) refers to a software’s ability to make decisions based on data trends, relationships, and other observations over time. ML is a subset of AI.
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Month-over-month (MOM)

Month-over-Month (MoM) refers to a comparison of any data points between two consecutive months. MoM comparisons are used to identify the changes that took place during that time.
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Profit & loss (P&L)

A profit & loss (P&L) statement is also known as an income statement. It is a financial report that includes the revenues generated and expenses incurred in a specific time period.
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Year-over-year (YoY)

Year-over-Year (YoY) refers to a comparison of any data points between two consecutive years. YoY comparisons are used to identify the changes that took place in the span of 12 months.
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